You built a great business.
I’m Stephanie Brodt, Executive Online Business Manager and Operations Strategist. I build the systems, processes, and back-office infrastructure that let you step out of the day-to-day and back into growth.
I’ve spent twenty-five years inside boardrooms, executive suites, banking institutions, healthcare organizations, and higher education. I know what operational excellence looks like at every level. I bring that same standard to your business.
Meet Stephanie.
After twenty-five years supporting C-suite executives across banking, IT, healthcare, and higher education, I know exactly what a well-run operation looks like… and I know the moment when a business is quietly falling apart behind the scenes.
I’m Stephanie Brodt, Executive Online Business Manager and Operations Strategist. I work with mid-market business owners who are brilliant at what they do but can’t seem to get out from under the weight of running it. I come in, build the systems that should have been there from the start, and give them back their time.
Today, that means sitting in my clients’ meetings, spotting the gaps they can’t see, and making sure nothing falls through the cracks. I build the systems, processes, and back-office infrastructure that let them stop running their business and start growing it.
My clients tell me I treat their business like my own — because I do.
When I’m not in someone’s business making it run better, you’ll find me chasing warm weather somewhere — hiking, camping, traveling, or saying yes to whatever my family is planning next because that’s exactly why I left the office in the first place.
If your business is ready to finally run like one, I’d love to talk.
The Problem?
You started your business because you’re exceptional at what you do. But somewhere along the way, you became the person holding everything together… chasing invoices, managing the team, figuring out the marketing, and putting out fires before breakfast. You’re great at your work. The backend is another story.
How I Help.
I come into your business as a strategic partner, not a task executor. I audit what’s working, identify what’s broken, and build systems that run without you. Calendar management, client onboarding, invoicing, team coordination, process documentation… I handle the infrastructure so you can focus on what only you can do.
here’s what i know…
You Didn’t Start This Business to Get Buried in the Back Office
After twenty-five years working inside some of the most demanding operations in banking, healthcare, and higher education, I’ve seen it over and over again. The business owner who built something real, something valuable, is completely buried in the day-to-day of running it.
Most of the business owners I work with are losing ten to fifteen hours a week to tasks that should be systematized, delegated, or eliminated entirely. That’s not a ‘you’ problem. That’s an ‘operations’ problem.
And that’s exactly what I fix.
I come in, find where the time is going, build the systems to reclaim it, and hand it back to you. This way, you can spend your time on growth, on clients, and on the work only you can do.
Why You Need An Executive Online Business Manager.
Your Back Office is Costing You Clients
Every hour you spend chasing invoices, managing documentation, and putting out operational fires is an hour you’re not spending on the work that actually grows your business. I build the systems that handle the back office so you never have to choose between doing the work and running the business.
If you’ve ever handed off work and ended up redoing it yourself, you understand the difference between task execution and true operational partnership. I don’t just complete tasks — I build the systems, train the processes, and stay invested in your business outcomes the same way you are.
If your business depends on deep client relationships and high-touch service, you can’t afford operational breakdowns. Missed invoices, dropped follow-ups, and inconsistent onboarding erode the trust you’ve worked hard to build. I make sure the backend runs so smoothly your clients only ever see the best of you.
More clients means more moving parts. More revenue means more complexity. Without the right operational foundation in place, growth doesn’t feel like success — it feels like drowning faster. I build the infrastructure that lets your business handle more without breaking down, so growth actually feels the way it should.
Your business deserves to run as well as you do. Let’s make that happen.
My Service Packages
Let's Strategize!
STRATEGY SESSION- PACKAGE INCLUDES:
- – 90-minute deep dive into your business
- – Identification of the top three to five operational gaps
- – Prioritized written action plan delivered after the session
- – Fee credited in full toward the first month’s retainer when you sign on
- “The Strategy Session fee is credited in full toward your first month’s retainer when you sign on — so it costs you nothing extra if we decide to move forward together!”
Package #1
FOUNDATION- PACKAGE INCLUDES:
- Minimum 90-day commitment
- – 90-minute strategic kickoff call to map your goals and priorities
- – Initial business operations assessment to identify your biggest gaps
- – Core business template library: Your three to five most essential business templates created and ready to use consistently, including proposals, client welcome emails, questionnaires, and status update formats
- – Client onboarding process audited, improved, and documented
- – SOPs created for all systems built
- – Password and access management system set up and organized
- – Monthly strategy and progress call
- – Monthly progress report showing what was built, what improved, and what’s next
- – Email support between sessions
- – Access to Stephanie’s proven operations framework and tools
Package #2
OPERATIONS- PACKAGE INCLUDES:
- Minimum 90-day commitment
- – Everything in Foundation plus the following:
- – Master template library — a comprehensive suite of business templates covering every repeatable touchpoint in your business, including onboarding, service delivery, progress updates, follow-up sequences, and offboarding, fully documented, branded, and ready for your team to use without your involvement
- – CRM setup and automated workflow implementation — HubSpot, HoneyBook, or Go High Level
- – Project management system fully built and maintained
- – Team coordination and accountability structure implemented
- – Client onboarding system completely built and running
- – Workflow optimization across all business functions
- – Tool and software integration and setup
- – Bi-weekly strategy and progress calls
- – SOPs created and documented for all systems built
- – Priority email response within 24 hours
Package #3
STRATEGIC PARTNERSHIP- PACKAGE INCLUDES:
- Minimum 90-day commitment
- – Everything in Operations plus the following:
- – Business operations playbook — a living document that captures every system, process, SOP, workflow, and template in your business in one centralized place, designed so your business runs on institutional knowledge that lives in the playbook rather than in your head, updated quarterly as your business evolves
- – Weekly CEO level strategy calls
- – Active participation in leadership and team meetings
- – Proactive identification of operational gaps and business recommendations
- – Full back office management and oversight
- – Team hiring support and onboarding documentation
- – Marketing operations support and coordination
- – AI tool integration and workflow automation
- – Quarterly full business operations review
- – Direct access to Stephanie via phone and email
- – Assistant team oversight and quality control
- – Same day priority response
Package #3
THE OPERATIONS AUDIT- In one focused day I go deep into every aspect of your business operations. We map your entire workflow from client acquisition to delivery, identify every gap and bottleneck, and I deliver a written prioritized action plan by end of day. You walk away knowing exactly what’s broken, what to fix first, and what it will look like when it’s running the way it should.
- Perfect for: Business owners who know something is off but can’t see exactly wher
- What Every VIP Day Includes:
- – Pre-day discovery call to prepare and prioritize
- – Full day of focused implementation — no distractions, no other clients
- – Written deliverables and SOP documentation
- – 30-day follow up call to review results
- – Recorded session recap for your reference and team training
Meet The Team.
Kali Brodt
With a decade of dedicated experience in the virtual executive services space, Kali serves as the strategic backbone for high-performing individuals—ranging from digital creators and podcasters to VIP C-Suite executives.
Her approach is simple: Manage the complexities of daily operations so the client can focus entirely on their vision.
She bridges personal lifestyle management and high-level business operations, from managing intricate travel schedules and daily personal needs to overseeing social media strategy, website maintenance, and data metrics. She loves to handle it all.
Tori Holloway
Tori is a Design/Marketing Coordinator with 7 years of experience in helping businesses in academia, non-profits, and administration fields find their brand identity.
She’s passionate about helping mission-driven organizations build cohesive, recognizable brands — ensuring consistent design, messaging, and tone across every platform, from social media and email to print and web.
When everything looks and feels connected, the mission speaks louder.
© 2026 Stephanie Brodt All Rights Reserved